Tuesday, December 21, 2010

Partnership between VoIP company Shoretel and Americom Inc.

Partnership between VoIP company Shoretel and Americom Inc.Manufacturer of enterprise level VoIP phone systems ShoreTel has recognized repeatedly AmeriCom, Inc. for reaching unsurpassed level of professionalism and customer care in all aspects of network management, system design, project management, as well as post sale technical support. This recognition is based on specified ShoreTel customer satisfaction surveys, completed by independent and fully objective third party in 2010.

“Our 95.5% rating is a 4.5% increase over last year,” states AmeriCom’s Vice President Craig Yancich. “This increase is a direct result of AmeriCom’s effort of attaining 100% customer satisfaction. When a company provides a great product and excellent customer service, at a fair price, the result is happy customers.”  During the last decade VOIP business phone systems and solutions have performed extremely high level of competitiveness in market; ShoreTel VOIP phone systems ride the crest of the wave. AmeriCom performs brilliantly at both the technical and customer oriented fields of fitting the right ShoreTel VOIP business phone system to an organization in need of communications masterpiece. AmeriCom’s aims and targets on excellence are reflected in their high customer satisfaction results. AmeriCom has been offering business VoIP communication solutions to New England, Boston area for 25 years and has been a ShoreTel Certified Partner since 2005. AmeriCom’s ShoreTel VOIP customers have phones deployed from the east to west coast in the United States as well as in Australia, the UK, Russia and India.

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