FeatureTel for business VoIP communications of pharmaceutical professionals

Company Stategic Pharma Solutions, a communications company managing pharmaceutical industry, has selected VoIP business phone services provider FeatureTel in order to provide communications services for Triangle-based business.

"When we opened our Raleigh office suite last year, we were starting from square one in selecting a phone service provider," says Theresa Moore, operations manager for Strategic Pharma Solutions. "We received referrals from an office furniture vendor we were working with, and they recommended FeatureTel for our telecom."  Moore notes that although they were scrutinizing huge amount of other providers, FeatureTel jumped up to the top of the list in a rapid way: "They were extremely responsive and went above and beyond to deliver what we needed in a timely manner."  She described all set of functionalities, such as phone calls that find and follow individuals from desk to mobile phones, were crucial for their office, where some staff are part-time and others travel quite a bit. Moore also said that the ease of expanding services was important, since they plan to add new staff in 2011, as was the built in disaster recovery and business continuity services.  FeatureTel was born in 2003 in Apex, N.C., and company offers hosted VoIP business telephone service over private networks for companies of all sizes across the Carolinas, providing a cost-effective, feature-rich alternative to traditional phone service. Removing the need for investment in a telephone system, FeatureTel customizes voice solutions delivered to a wide range of clients. FeatureTel was the first Hosted VoIP carrier in North Carolina to receive the Competitive Local Exchange Certification (CLEC) by the state's Utilities Commission and was named to the 2010 ranking of the USA fastest-growing private companies.