As it was before, when connecting Skype with any VoIP service, there was needed an intermediate third-party product in form of gateway, as compulsory condition of such a connection. Skype Connect 1.0 now makes direct connection between Skype and SIP IP-PBX, which is traditionally being installed as a business telephony system. Since now, Brekeke PBX users can connect with Skype’s half of billion registered users without needs of any other devices to their existing telephone systems or hardware. ’’With the current popularity of social networking and smartphones, customers are always looking for new ways to connect with businesses partners’’, said Shin Yamade, CEO of Brekeke Software.” We have been receiving a lot of requests to offer compatibility with Skype Connect, and that shows that there are huge demands for connecting with various media in the market. With this confirmation of interoperability, any customers who have Brekeke PBX in their offices can offer Skype users the ability to connect via Skype from a website, iPhone or even Facebook. In addition, businesses can enjoy lower-cost calling through Skype termination services. I think of a reason why any business would not take advantage of such a great offer.’’ All the set of Skype services is quite indispensable to Brekeke PBX users. For example, Skype offers low-cost options for long-distance calls, DID numbers for businesses to process a distant presence by offering local numbers, and Skype’s click- to-call option, that allows Skype users to forward calls from their Skype account instead of using analog or other VoIP lines. Moreover, beside of all above benefits, companies will also be able to synergize their existing voice communications into a single platform under Skype services. Avoiding the switching between Skype and a SIP-enabled system, workers can use one device to attend calls from Skype, SIP or regular landline telephones. For example, with this versatility, remote employees who use Skype as their telephone service now can connect straightly to people in their office with Brekeke telephony PBX. The employees in the office just answer the Skype call on their SIP phones. Another massive business benefit to connecting Skype with Brekeke PBX is Automatic Call Distribution (ACD) system. By design, Skype delivers excellent peer- to-peer communication; still room of improvement exists, when connecting to Brekeke PBX allows users to expand communication instantly to multiple destinations. ACD can route the calls through a sophisticated call distribution process. For example, a call received through Skype can be put into a queue to hold until a sales representative becomes available.
Saturday, November 6, 2010
VOIP software provider Brekeke is interoperable with Skype Connect 1.0
Tuesday, November 2, 2010
German VoIP company TELES release C5 Software
TELES boasts about the latest release, tagging it as ‘ ’ one of the most groundbreaking developments’ ’ in the progress of the product. Company’ s softswitch solution now supports and can be implemented merely for the full integration of an corporate level PBX to a TELES Class 5 softswitch for trunking. The product also will be featured by set of services such as FMC (Functional Management Code) for home based employees, which does not require enterprises to swap legacy PBX equipment thanks to traditional ISDN replacement and emulation of all major ISDN attached services. As per company’ s officials, the latest version of TELES C5 software makes an end-to-end solution and removes all relayed technical compatibility issues. It is aimed to conjoin TELES products just across the board from access gateways, for instance the TELES VoIPBOX series, and, in combination with an enterprise PBX, through C5 with complete set of features and relayed management, followed by the interconnectivity of server with the broad spectrum of codecs for IP and TDM. C5 Software is expected to have highest level of functionalities in synergy with other TELES products. Company said that all major ISDN supplementary services can now be mutually exchanged through the TELES end-to-end solution which enables a full migration of legacy ISDN equipment and a smooth incorporation of this software/ hardware into merely all IP-based networks. “Release C5 is about SIP trunking and what we call the Single Pipe to the Cloud, where all voice and data communications are ultimately transported via the data cloud. Enterprises can now gain access to the full range of communications services, whilst providers and carriers will now have the potential to exploit their customer base by up-selling to PBX customers, also placing these customers on the path towards full cloud-based unified communications,” said TELES Product Marketing Director, Thomas Haydn, in a statement. “We are in a unique position of being able to supply carriers and service providers with an end-to-end solution that avoids complex compatibility problems. This means that they will reap the benefits of a solution which is reliable and stable, and they will also profit from time-saving access gateway zero touch provisioning which will help to reduce operating costs dramatically,” Haydn continued.