SoftSyl, a company providing Interactive Voice Response (IVR) solutions for small and medium-size call centers and businesses, released AsterUVX, a premier VoiceXML platform specifically designed to integrate with Asterisk and other open-source telephony platforms.
The newly launched AsterUVX enables open-source platforms to work as full call center suites that are capable of handling millions of simultaneous calls. Through this launch, SoftSyl expects to provide cost-effective, enterprise-grade IVR solutions at a fraction of the cost of other providers.
AsterUVX is worked out to be used as a cloud-based IVR solution but can also be licensed for traditional on-premises deployments. Whether customers choose a hosted or on-site IVR system, SoftSyl stated that it customizes each turn-key solution package by including any necessary professional engineering services.
When combined with SoftSyl’s Unified Voice Exchange (UVX) platform and any number of open-source telephony platforms, clients can dramatically reduce the total cost of ownership for an IVR system without sacrificing industry compliance and portability. This, according to the company, ensures greater operational efficiency and business profitability.
SoftSyl has been delivering customized IVR solutions with built-in reliability, scalability and application multi-tenancy. SoftSyl’s products, including AsterUVX, are accessible to both the end-user and call center vendors.
It is really nice to hear that SoftSyl providing Interactive Voice Response (IVR) solutions to sharpen the communication system.
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