Friday, April 15, 2011

Asterisk Web/PHP Event Monitor

The Asterisk Event Monitor WEB/PHP Interface was created to view the current state of Asterisk and all Asterisk Events via a WEB interface. It does not poll Asterisk for these events, instead it collects them in a MySql database via an Asterisk Manager API python script. AJAX (Javascript) is used to display the events from the database almost as they occur. All code is released under the GNU GPL license.

Asterisk With BroadVoice

BroadVoice™ Internet phone service allows residential and business customers to use their cable modem, DSL modem, or other BroadBand Internet connection to make and receive Voice over IP (VoIP) phone calls using an ordinary touchtone telephone. Bring Your Own Device™ (BYOD™) plans allow customers to connect their own SIP devices, including IP phones, softphones, and Asterisk PBXs. BroadVoice utilizes our SecureSIP™ technology to ensure accurate connectivity throughout the user experience. SmartSIP™ technology by BroadVoice is used to optimize the routing of network voice traffic, provides the best possible quality voice transmission for each customer's phone device, and automatically configures BroadVoice Authorized BYOD™ devices

Thursday, April 14, 2011

Auto-Dialer Application for Switchvox or Asterisk

StarCONNECT, Starnet’s Managed Autodialer offering, serves to address the needs of smaller organizations who want to improve customer retention, satisfaction and loyalty but who are not in a position to make a large upfront capital expenditure to get started.

StarCONNECT provides customers the software development, implementation and ongoing management of the outbound dialing operation as a ‘Technology As A Service’ offering.

With StarCONNECT organizations can have information from their customer database be used to generate the appropriate outbound reach, relaying information to customers that the customers need to interact more effectively with the organization.

As a Managed Service, the organization's initial capital outlay is minimized and all ongoing support is covered by the competitive monthly fee.

For those organizations that want to manage their own dialing environment, StarCONNECT is available for purchase under a perpetual use license as well.

Wednesday, April 13, 2011

Microbase CTI Pro

Microbase CTI Pro is a software system that provides Asterisk PBX with advanced features like dynamic prioritized call queues for call distribution, modular IVR system, detailed statistics, power (progressive) dialer, campaign management and sophisticated monitoring and administration capabilities.

It is a communications software which enables automated handling of inbound and outbound traffic, allows the integration of these functions into 3rd party applications, keeps detailed statistics for all associated activity and provides interfaces for real-time monitoring of all the aspects of its operation.

The operation of Microbase CTI is divided into 4 categories: agent management, the IVR system, inbound call handling and outbound call handling. There are also two monitoring facilities, the logging and statistics database schema for offline monitoring and the real-time operation monitoring system (operating through performance counters).

Microbase CTI’s basic advantage is that it has been designed from scratch to be simple, easy to use, problem free and covering all basic CTI needs of any organization, however complicated this may be.

In a few words, Microbase CTI is the software needed by an Asterisk PBX to be able to offer all the advanced features which are required by a constantly increasing number of customers.

The feature of Predictive Dialing is also available with the Microbase CTI Enterprise suite.

AsterUVX - VoiceXML IVR Platform for Asterisk

AsterUVX is SoftSyl’s IVR platform that is powered by VoiceXML to natively integrate with the Asterisk open source telephony system. AsterUVX transforms Asterisk into a robust enterprise-grade IVR solution. This combination is the most cost efficient way to create and run any type of call center while maintaining the strict industry standards required by Fortune 500 companies. This platform allows IVR applications that leverage use of open standards to go live, bringing call center technology to real-world companies. Call volumes in excess of several millions to billions per year can easily be handled by this product, allowing for enterprise grade functionality at an affordable price.

SoftSyl's solutions are powered by a combination of VoiceXML, Voice Over IP (VoIP), telephony and web technologies all working together to create a final powerhouse to handle and route any imaginable call volume.

Monday, April 11, 2011

Ingate System - Ingate Siparator

Ingate SIParator® is a device that connects to an existing network firewall to seamlessly enable SIP Communications (Session Initiation Protocol). While traditional firewalls block SIP traffic – including mission-critical applications like Voice over IP – the SIParator® resolves this problem, working in tandem with your current security solutions. Ingate SIParators® are available in a range of models to meet the needs of the entire enterprise market.

Ingate Product - Internet Telephony Service provider

With an Ingate product at the customer network edge,
Internet Telephony Service Provider (ITSP) can interface with any SIP-enabled IP-PBX,
eliminating the need to achieve interoperability with every IP-PBX vendor and address the
widest number of customers. Ingate Firewalls and SIParators serve as a “normalization
engine” between the IP-PBX and ITSP, paving the way for a successful SIP trunk roll-out.
Ingate products have proven seamless interoperability with the leading IP-PBX
vendors, ensuring that SIP trunks are deployed quickly and with a minimum of effort.
Ingate’s SIP proxy integrated with its NAT and fi rewall provides advanced routing
capabilities for deploying SIP trunks. Combined with the optional Back-to-Back User Agent
functionality, all service provider requirements for authentication and signaling from any
IP-PBX can be supported.