StarCONNECT, Starnet’s Managed Autodialer offering, serves to address the needs of smaller organizations who want to improve customer retention, satisfaction and loyalty but who are not in a position to make a large upfront capital expenditure to get started.
StarCONNECT provides customers the software development, implementation and ongoing management of the outbound dialing operation as a ‘Technology As A Service’ offering.
With StarCONNECT organizations can have information from their customer database be used to generate the appropriate outbound reach, relaying information to customers that the customers need to interact more effectively with the organization.
As a Managed Service, the organization's initial capital outlay is minimized and all ongoing support is covered by the competitive monthly fee.
For those organizations that want to manage their own dialing environment, StarCONNECT is available for purchase under a perpetual use license as well.