OpenVox Announces Free Support for Asterisk Configuration

OpenVox has announced today to provide free support for asterisk configuration to the open source community. It can surely lower the technical entrance to the open source telephony for the new users.

OpenVox is based on open source, and we are working with asterisk, Askozia, Elastix, FreePBX, FreeSWITCH, PBX in a flash, trixbox… You’re always not limited by your choice of application. But some of you may step back when you are new to open source or don’t know what to do with it. And now you can get the real free technical support to make your telephony system work. There will no longer be any worries about the complex system configurations and settings.

What Do We Have for Free Support?
If you are installing OpenVox hardware with the following software:
Asterisk, Askozia, Elastix, FreePBX, PBX in a flash, trixbox.
Then, you can have the following free support from OpenVox:
*Product Driver Installation & Configuration
*Setting for Inbound/Outbound Routing
*SIP/IAX Extension Configuration (A few extensions to ensure the system working properly)

More will be added to the list soon. If you have any suggestions for the list or something else you think will be good, please don’t hesitate to email us at james.zhu@openvox.cn.

What Kind of Info Needed for the Support?
To access the free support, we will require you to provide the following information to us:

*Name of the Product
*Serial Number for the Product
*The Name of the Software and its Version
*SSH Account and GUI Login Info
*What kind of free support do you need from us?
*When will be your best available time for us to get it done for you? Please kindly note that our working hours is from 9:00 -18:00 (GMT +8) even though we can make it as flexible as possible to fit yours.

Please email the above information to James Zhu at james.zhu@openvox.cn.

When Will You Have the Support?
We will get back to you within one or two business days once your email is received. And the exact time will be confirmed with you afterwards. Well, enjoy the open source telephony!

Asterisk settings Broadvoice distinctive ring support

Broadvoice offers the option to have two alternative numbers associated with your primary number. Unfortunately incoming calls to those alternative numbers are directed at your primary number. The only way to distinguish them from the primary number is that the SIP Alert-Info header is set with a distinctive ring sequence. For a default Broadvoice configuration, the Alert-Info header will look like for the first alternate, and for the second alternate.

Historically, it's been difficult to get at that information, but the latest versions of Asterisk (1.2 and above) now provide the needed support.

I have Broadvoice configured so that the primary number is a local number (2015551234), the first alternative is a toll-free number (8885551234), and the second alternative is a number in the UK which I give to relatives (441715551234). The intention is that callers to the local number get a menu, callers to the toll-free number go straight to voicemail (so the minutes don't get burnt up), and callers from the UK ring every phone in the house because they rarely make "international" calls, so it must be important. Also, Asterisk does not answer incoming calls from the UK until somebody picks up.

This is the configuration used with an unpatched Asterisk@Home 2.1/2.2 and Asterisk Management Portal 1.10.010 to make this happen. Your mileage may vary with other configurations, but the principals remain the same.

Get Broadvoice working for the primary number. There are plenty of pages elsewhere describing this. Note that with current versions of Asterisk no patches are required. There's no point in proceeding until you have a basic Broadvoice configuration working. Using Asterisk@Home, create incoming routes for each of your alternative numbers, in this case 8885551234 and 441715551234, and define how you want the calls processed. Create an incoming route that will be used to process calls to the main number. For this example it's called bv-main (Note that this cannot be your Broadvoice main number, although you enter it on the same field as the number). Again, define how you want calls to the main number to be processed. Now go back to the incoming route for your main number (in this case 2015551234), and change the processing to Custom-App, and set the value to custom-bv-incoming,s,1 We're almost done - resist the temptation to apply the changes, as there's one more change to make. Now you need to open a shell window on your Asterisk box, and use your favorite text editor edit the file /etc/asterisk/extensions_custom.conf, and add the following lines to the end of the file. Note that the extensions need to be modified to match the incoming numbers defined previously:- [custom-bv-incoming]
exten => s,1,Noop(Alert-Info -> '${SIP_HEADER(Alert-Info)}')
exten => s,2,Gotoif($["${SIP_HEADER(Alert-Info)}" = ""]?ext-did,8885551234,1)
exten => s,3,Gotoif($["${SIP_HEADER(Alert-Info)}" = ""]?ext-did,441715551234,1)
; Note the priority in the next line is set to 2
exten => s,4,Goto(ext-did,bv-main,2)
That's it - You're done - you can tell Asterisk to apply the changes.
This configuration should survive any configuration changes made through Asterisk Management Portal, but it may not survive version updates as it makes certain assumptions about how AMP organizes configuration files.

BroadVoice/Asterisk configuration help is also available at the BroadVoice Support Forum.

Installing Nginx With PHP5 And MySQL Support On OpenSUSE 11.3

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Last edited 08/05/2010

Nginx (pronounced "engine x") is a free, open-source, high-performance HTTP server. Nginx is known for its stability, rich feature set, simple configuration, and low resource consumption. This tutorial shows how you can install Nginx on an OpenSUSE 11.3 server with PHP5 support (through FastCGI) and MySQL support.

I do not issue any guarantee that this will work for you!

 

1 Preliminary Note

In this tutorial I use the hostname server1.example.com with the IP address 192.168.0.100. These settings might differ for you, so you have to replace them where appropriate.

 

2 Installing MySQL 5

First we install MySQL 5 like this:

yast2 -i mysql mysql-client mysql-community-server

Then we create the system startup links for MySQL (so that MySQL starts automatically whenever the system boots) and start the MySQL server:

chkconfig --add mysql
/etc/init.d/mysql start

Now check that networking is enabled. Run

netstat -tap