AMI Partners releases updated research on VoIP market for small business

Research Company AMI-Partners has released a report predicting growth in the VoIP market among small and medium businesses (SMBs). The research says that more than 30 percent of small businesses (1 – 99 employees) and 50 percent of medium businesses (100-999 employees) determines that VoIP will become basic form of voice communications in their business operations.

AMI’s 2010 report delivers an in-depth analysis of VoIP implementing by U.S. small and medium businesses. AMI considers that the market for IP-based voice communications, i.e. VoIP, IP PBX, will merge finally. However, last several years have been under the tensions of a tough recession and many small and medium sized companies put serious technology decisions on stand by mode. Nevertheless, the migration of voice and data will continue, the assets to leverage data networks with voice communications will get the boost, and the boarders for greater market penetration of IP solutions among the small business community remains wide open. Karen Nielsen, senior consultant with AMI, foresee that the facts and findings will be good news for the industry. “Most SMBs have limited IT resources; they will rely heavily on channel partners for VoIP installation and turnover, and to help with the crossover from analog to digital," Nielsen said. "The moment of conversion from analog to digital voice is the single biggest pain point for SMBs. Suppliers and channel partners should be prepared to make this switchover seamless. Partners should also understand and be able to prove that economic benefits stem not only from lower ongoing costs but also from a lower TCO." “From a supplier perspective, it is still early," AMI said in a prepared statement. The players are not fully known. The architectures are not completely defined. The markets are not structured. But AMI believes that down the road, the same things that are important to analog/TDM users will be important to digital/IP users: reliability, security, and quality. The winners will be those providers who can provide not only a reliable service, but an alternate back up, as well as the channel expertise to serve SMBs from soup to nuts if needed."

ABI research forecasts VoIP telecommunications growth

Company ABI research published analysis and quantitative forecasting of tendencies in World’s VoIP and wireless telecommunications and other emerging connectivity related technologies. It has produced an update to its industry vertical analysis of mobile enterprise customers, and has predicted that global services business revenue will rise at 4.3 percent CAGR (Compound Annual Growth Rate), and is forecasted to climb up to $133 billion by 2014.

The analytical update, which is produced on a quarterly basis, delivers an elaborated view of all the VoIP and mobile applications and services that address mobile business customers’ daily needs.
ABI research acting Director Dan Shey explaining this expected revenue growth said that it was mostly ruled by data usage. Mobile messaging and other applications delivered to businesses mobile hardware not only improved productivity, but also totally won the clientele. Data services, consisting with texting and e-mails, application and data plans performs very contributing to this sector of revenue. Nowadays mobile data services’ share of total mobile services revenues is 32 percent, and predicted to get 42 percent by 2014. However, when geographically attached mobile services revenues are considered, there is a wide fluctuations in statistics, due to fact that the services sector employs over twice as many people as industrial businesses. In comparison, when in North America and Western Europe, the service sector was expected to build up 83 percent of all enterprise mobile services revenues and grow at a CAGR of 4.6 percent by 2014, the services sector in all other areas including Eastern Europe, Asia Pacific, Latin America, Middle East and Africa was expected to reach 65 percent of enterprise mobile services revenues and grow just at 3.3 percent CAGR through 2014. ABI Research’s “Business Mobility Vertical Market Analysis” releases of market statistics consists of separate editions for the different regions. Five-year mobile services forecasts are provided for self-employed and public and private sectors segmented for 22 different occupations, 20 industry verticals and four sizes of business. From offices in North America, Europe and Asia, ABI Research’s worldwide team of experts advises thousands of decision makers through 30+ research and advisory services.

Infonetics Research reveals its predictions on VoIP telephony growth in 2010

Infonetics Research has announced some digits and estimates on expected 2010 VoIP telephony growth perspectives. Global VoIP service revenue is estimated to be $22.6 billion in the first half of 2010, compared as up eight percent over the second half of 2009, driven by stable growth in business and residential services throughout all regions.

“ The market for business Voice over IP services slowed during the financial turmoil of 2009, but we are now seeing a good uptick in new business across all segments, particularly in IP connectivity services," said Diane Myers, directing analyst for VoIP and IMS at Infonetics Research. An steadily growing amount of hosted VoIP providers are trying to integrate Unified Communication elements and mobility into their standard packages, thus fostering new levels of service differentiation as well. The total amount of residential VoIP subscribers expanded by 10 percent between the second half of 2009 and the first half of 2010. There are some estimates on U.S. VoIP revenue (consumer and business) at about $14 billion in total. To evaluate those numbers in strategic perspective, anyone should keep in mind that in 2007 and 2008, the last years, when Infonetics Research had comprehensive data, U.S. full scale communications revenues were in the range of $297 to $299 billions. It means that general VoIP revenue represents possibly two percent of total communications industry ones. That's dramatically less revenue than most of involved individuals probably would expect by this point. Notwithstanding the fact that residential VoIP services revenue growth is slowing due to pricing pressures throughout the globe, trends of growth continue to get presented in regions such as Africa and Southeast Asia that previously did not have a large residential VoIP provider base, as per Infonetics Research. In the first half of 2010, the IP connectivity segment of the business VoIP services market surged past the managed IP-PBX and hosted VoIP and Unified Communications services sectors to become the largest segment of the market. In other words, SIP trunking now is the single largest portion of the IP telephony service revenue stream.