Showing posts with label Elastix. Show all posts
Showing posts with label Elastix. Show all posts

Friday, June 17, 2011

Elastix inside an Alcatel Enterprise Network

C.A.G is a refrigeration company. This company provides some refrigeration elements all over Europe. They have several employees on site for commercial work, an others outside. It is a middle company with about 150 employees.

Elastix inside an Alcatel OmniPCX Enterprise (OXE) Network with a Codian Bridge.

C.A.G

France

Author: Franck Danard - ECE

This company wants perform video conferences with their employees outside the complex easily. Due to the requirement to be connected at a video conference, every employee had an ISDN access and a video device (Video Phones, Video bridge system).

Alcatel OXE

This company already has implementations with a Codian Bridge and an IPPBX network (Alcatel OXE), all over France (Some nodes in France, and some remotes A.C.T.). They dispose equally a Codian Bridge (ISDN & SIP) and a LAN network with a WAN access. The client has a SIP phone GrandStream GXV 3000 to make some test with the video conference and all the X-Lite extensions.

The client required to be able to make a video conference to the Codian Bridge from anywhere in France and Europe. He also required to be able to make an outgoing call to the Alcatel IPPBX OXE, and to be able to receive incoming calls from the Alcatel IPBX (from internal and an ISDN trunk).

The best system available to complete the requirement is a system based on Asterisk. We choose Elastix as the complementary solution.

The actual amount of concurrent calls between the Elastix, the Codian Bridge and the Alcatel OXE (across the WAN access) is 10. Maybe in the future, more SIP extensions would be added.

The technology used by every employee is an X-Lite – CounterPath softphone. This Softphone is free and provides lots of advantages including a complete list of audio and video codecs, video capability, easy installation process, Multi-OS (Windows, Linux). It’s also easy to use and has a good audio quality.

We used different technologies such as SIP and UA protocol (Alcatel standard).

The SIP technology is employed for the VoIP / ToIP, based on Ethernet OS. The UA technology is from Alcatel and is proprietary, based without IP protocol. These devices are connected on the UAi16 which will be able to receive 16 phones.

In addition, an ISDN trunk is included to make outbound calls to the operator and a SIP Trunk to make any call between the Alcatel OXE and the Elastix server.

IP-MG - remote ACTUA Phone 4035T

Now, we are ready to add our Elastix server into the LAN network. This server is a simple personal computer with 40 GB of Hard-Disk, 1 GB of RAM, an Ethernet device 100 BT, and a CPU of 1.5 GHz.

The client gave us a free IP address for this server. We need a SIP trunk for OXE connection, and a WAN access for any remote user extensions (managed by the client). About OXE, we need to make a T2 trunk with a Qsig GF protocol, all on a SIP gateway. The IPBX Alcatel OXE needs some licenses keys to enable the SIP protocol, the SIP gateway, and the SIP user (Not free).

Apart from this there is nothing in particular about this implementation. The bandwidth is enough qualified for every calls with each codecs (Audio and video) until 10 concurrent's calls. More, if the users not use the video!

The selected bandwidth is enough to make 10 concurrent video calls. The bandwidth will be greater if the call does not use video.

Alcatel OXE can use 3 codecs: G711a, (G711µ for export series), G729, and G273. For this configuration, it was selected a G711a codec, (the best MOS quality). The OXE accept the ‘canreinvite’ (RTP direct) on the SIP trunk, very useful.


About SIP trunk part Elastix, it's very simple; the configuration is like this in (example #1). For test, no user and password is required. In the future, it will select a user with a secret code, and why not, a md5 authentication.

If you look at the example #1, you could see that the context is 'from-internal'. The trunk needs to use it to select this context to be recognized as an internal call. If the trunk uses another context like ‘from-pstn’ or ‘from-trunk’, every call then will be recognized like an external incoming call. This is very important.

About the dialplan with the Alcatel OXE, it must be common at least with the DID.

The Codian Brige is included like a simple SIP extension with the H263 and H263+ video codec and G711a (alaw) audio codec. Every X-Lite extension should have the same configuration, and same thing about the GrandStream GXV 3000 video phone.

Every SIP remote extensions should have the 'nat=yes' parameter to be able to make incoming calls with each internal phone to the OXE and be able to connect to the Codian Brige. It is important to remember that the router should forward every SIP port and RTP port to the Elastix server. This part is managed by the client.

The investments are not expensive at the Elastix side, but it could be increased by the license keys required by the Alcatel OXE. Every X-lite soft-phone is free. The server hardware is not expensive compared with the capabilities.

Service improvement

Every employee can participate at any video conference. Before the implementation it was difficult, and even impossible with the video and the client should have another video conference system or an ISDN video-phone. Today, with this solution and a WAN access, it's easier.

Every employee can make calls. (There is no need to pay any call to another operator. The outbound call is directly send from the siege).

Every employee can call any UA internal phones. (There is no need to use an operator).

With this configuration, the client:

Can receive incoming calls directly from ISDN with a DID number.
Can connect to the video conference from anywhere.

The implementation it’s easy to use, it can be improved on an already existing IPPBX, and be useful for every employees of the company.

Elastix Marketplace beta now available

Banner Elastix Marketplace beta now available

Now all the users can count with a space for adding new solutions fully compatible with Elastix. Elastix Marketplace will allow users to integrate third-party software to extend functionalities in the distro.

This feature can be found today in the addons module available in the 2.0.4 beta version. The main idea of this release is that with a simple process the user has access to new, easy to install applications, for an Elastix customization. 

From now and on numerous software developers could offer solutions, to the installed Elastix server base, which will hopefully enrich the user’s experience with Elastix. We have developed this solution in the most intuitive way for the user providing easy installations and removals.

The only requirement prior to downloading a commercial addon is to register your Elastix. This registration will generate an installation id necessary to make transactions in the Marketplace.

Our main goal is that Elastix Marketplace could be a meeting place between developers and users, having Elastix as a platform.

We would like to thank the first certified addons:

- FOP2
- Visual Dialplan
- QueueMetrics

We are on the process of including more solutions and will continue to work on new versions to include a greater number of available solutions, your feedback is welcome as always.

Elastix MarketPlace purchase procedure

 

OpenVox Logo

"After testing Elastix with OpenVox hardware, we certainly recommend this good product for PBX projects"

Belief Mo

OpenVox Communications Co.

Hong Kong

Elastix Beta with Asterisk 1.8 Available

Banner Elastix Beta with Asterisk 1.8 Available

As we announced at the end of April, we are launching today an update for Asterisk 1.8 in Elastix.

This update comes installed by default on 2.0.4-B4 our newest beta version of Elastix. There is an update available also for 2.0.3 version in the Elastix-Beta repositories, that can be can be activated at the Elastix Web Interface (System->Updates->Repositories). This update is available for all users of that version who want to test this new launch.

Elastix 2.0.4-B4 also includes Dahdi 2.4.1.2

Among the features you will find on Elastix are the following:

- Support for Secure RTP
- Support for IPv6
- Support for Google Talk and Google Voice
- Calendar Integration with support for CalDav, iCalendar, and others

Elastix 2.0.4-B4 - http://elx.ec/204beta4

We wait for your comments and feedback on this trial phase.

 

OpenVox Logo

"After testing Elastix with OpenVox hardware, we certainly recommend this good product for PBX projects"

Belief Mo

OpenVox Communications Co.

Hong Kong

CATEG implements a Call Center with Elastix

Banner CATEG implements a Call Center with Elastix

CATEG, Guayaquil Electricity Company,  needed bill processing and debt consultations from their clients through an inbound call center. They also needed to unify the dialing plan between headquarters and all of its branches with a High Availability solution.

CATEG

Ecuador

PaloSanto Solutions
Author: Alfredo Zambrano - ECE

The Solution was implemented in three CATEG agencies, two of them with an ELX-025 Elastix Appliance, and one agency with a cluster solution consisting of one ELX-3000 and one ELX-025. This solution works with a 2E1 Redfone, for the integration of 2 E1 PRI from the telephony provider.

The North agency initially had an ELX-025 with 25 concurrent calls capacity, but they saw a substantial increase in users and therefore integrate the ELX-3000 to expand the solution.

The objective of the three implementations was to allow the client to consult billing information at a new CATEG call center. To achieve this objective an IVR was configured to allow the subscriber to enter the invoice number and get the amount of the debt. When the customer enters the requested information, a connection is made with an Oracle database to get information and results. This database is managed by the system department of every agency.

According to statistics obtained by the reporting module, the demand for this application is around 100 to 150 visits per day.

 

Rhino Logo

"Elastix allows us to gain a stable platform that is fully compatible out-of-the-box with modern hardware such as PCI express and Serial ATA and allows proper use of interrupt management features like APCI. All of this without losing the PBX features you have come to love. In addition with Elastix you gain new features such as integrated HylaFax server, fully integrated communications and more flexibility through the Web UI"

Rhino Equipment Corp.

USA

Elastix 2.0 has been released!

It has been over two years since we released Elastix 1.0. Almost from that same moment we began to plan and develop what would become Elastix 2.0. It was a long period of hard work, but the new distro is finally ready to see the light. Thanks to the whole community for the incredible support. Special thanks go to the beta testers mailing list, whose members tested the product for several months before its release.

Elastix 2.0 includes many suggestions received from our users as well as many new ideas around Unified Communications. The ability to extend new functionalities through add-ons will allow Elastix to adapt to the requirements of broad scenarios, while at the same time enabling the integration with third party applications.

There are lots of new functionality included in this release. We will highlight the most relevant in this article.

Renovated Dashboard

The new Elastix dashboard allows the user to be aware of the system state, its performance, missed calls, emails, news from Elastix and much more. The user can select what applets to show and how to organize them. The applets can be organized by drag and drop in the browser window itself without the need of a plug-in.

Add-ons

The new Elastix add-ons module enables the installation of Elastix-integrated applications in a straightforward and intuitive manner. This new functionality will also allow third party application writers to integrate their apps with Elastix very easily.

In addition, the user will be kept informed of any new updates as well as newly available add-ons.

Elastix Operator Panel

Elastix Operator Panel is an application embedded within Elastix which allows for the management of calls in real time as well as providing a snapshot of the current activity. The Elastix Operator Panel does not require a flash plug-in to be installed in the browser. Everything is drag and drop!

Elastix Conference Room

The Elastix Conference Room is ideal for virtual meetings. Currently, one can set up a voice conference, share presentations in several formats, establish a file repository and chat with meeting attendees at the same time.

Mail Module improvements

It is now easier to integrate Elastix with an external mail server. Just fill a form and the integration would be ready without the need to edit a single text file. Another improvement is the integration with the Mailman mailing-list engine so one can create a mailing list straight from the Elastix interface.

Web-based Faxing

Starting in Elastix 2.0 users can send faxes directly from the web interface. Users can write the fax content directly in the web interface or upload files in PDF, TIFF or plain text format.

DHCP Module improvements

The DHCP server now allows the user to see the list of assigned IPs and their MAC addresses. Also, Elastix now has the capability of assigning static IPs based on the MAC address of the IP phone.

Automatic Backups

Backups can now be scheduled in advanced so they can occur daily, weekly or monthly. In addition, the interface now allows for a file to be uploaded or downloaded with all data and configurations to/from an external FTP server with drag and drops.

Agenda Module improvements

Agenda events can now be organized and downloaded in iCal format. The user can also move the events or modify their duration by drag and drop.

The complete detail of the changes in Elastix 2.0 can be viewed in the changelog. Elastix 1.6 will be mantained for bug correction and security issues only. However, there will not be any new functionality added to the 1.6 versions in the future.

Download:

Thursday, June 16, 2011

Rhino Ceros line moves to Elastix

Banner Rhino Ceros line moves to Elastix

Last Friday, the Rhino team published the following news:

“Starting in January 2011, all Rhino Ceros systems will ship pre-loaded with the Elastix Unified Communications Server. Based on customer demand, we have decided to install Elastix by default. Elastix boasts over 1 million downloads and is in production environments around the world. With dedicated developers working to provide a stable, professional integrated communications environment, you can rest assured that the system that is stable today will be stable tomorrow and for years to come. Elastix also has a large community of active members providing support, tips, and advice to ensure users get the most from their Elastix systems.

With the native branding features of the Ceros line and the professional unified look of Elastix you can take your sales to the next level. […]”

See More…

Elastix has been collaborating closely with Rhino in the past, and we are including this partner in the Hardware Certification Program we have been performing this year.

We would like to welcome this initiative and continue working closely with Rhino.

 

OpenVox Logo

"After testing Elastix with OpenVox hardware, we certainly recommend this good product for PBX projects"

Belief Mo

OpenVox Communications Co.

Hong Kong

Monday, February 7, 2011

Asterisk Elastix Launches Security Module

As the fastest growing and most popular asterisk based PBX software, Elastix has now launched a security module for the community to help administrators to keep their installations more secured. From the version 2.0.4 and on, Elastix will count with this new module.

elastix_logo

This module will be included in the distro, by default, and is part of a policy of the Elastix development department to keep new versions “secure by themselves”, and what will keep at minimum the use of additional infrastructure for security, like firewall equipments.

At first, this module will be launched with 3 components: an embedded firewall, an audit report and a week key detector; however, we expect to improve the functionality of this module in next versions.

“This is just the first version. We have many more ideas in mind for security so that in future we will include more and more functionality to this module” Says Edgar Landivar, CEO of PaloSanto Solutions, the company behind the Elastix product. “Many other IP-PBX products do not have similar tools so Elastix is an example to follow”.

The embedded firewall will block network services in order to expose only what’s necessary. It will also contain a set of suggested security policies that can be applied even for users without deep knowledge of firewalling.

“The firewall was a community suggestion that we decided to include and we are very satisfied with what we are releasing to the market” said Landivar.

On the other hand, the audit report will reveal details of logins to the Elastix web interface. This tool will be very useful for tracking unusual activity, including the internal network, allowing us to find the IP address that originated each access.

Finally the weak key detector is intended to alert the administrator if a password easy to “break” is found.

It is well known by many that some administrators often use predictable keys (also called weak) when creating their telephone extensions. This bad practice is a big problem if you decide to expose the computer to the Internet. With the weak key detector the Elastix server warns of this problem to the administrator and to take immediate corrective action.

The security module was released as a beta on January 6th, 2011 and can be downloaded along with the Elastix 2.0.4-beta version.

asterisk · Edgar Landívar · elastix · Elastix security module · firewall · IPPBX

<< Breaking News: Industry 1st Interrupt Routing Adjustable Asterisk Cards Released

More Than Two Million Downloads of Asterisk in 2010 >>

Wednesday, December 8, 2010

Elastix and OpenVox

Well, let me introduce one of my friends to you all,Edgar Landívar, the founder of Elastix. We’ve known each other for years but we never met before. And finally, this time, in astricon 2010, we met!!


Here we go:


elastix-openvox1


elastix-openvox
By the way, the Elastixworld 2010 is just around the corner! Are you ready for that?


Thursday, November 11, 2010

Elastix 1.5.2 Beta

Elastix is an appliance software that integrates the best tools available for Asterisk-based PBXs into a single, easy-to-use interface.
Elastix also adds its own set of utilities and allows for the creation of third party modules to make it the best software package available for open source telephony.
The goals of Elastix are reliability, modularity and ease-of-use. These characteristics added to the strong reporting capabilities make Elastix one of the best choices for implementing an Asterisk-based PBX.

Main features:
- VIDEO support. You can use videophones with Elastix!
- Virtualization support. You can run multiple Elastix virtual machines on the same box.
- Really friendly Web user interface
- "Fax to email" for incoming faxes. Also, you can send any digital document to a fax number through a virtual printer.
- Billing interface
- Module for automatic outgoing campaigns
- Graphical configuration of network parameters
- Resource usage reporting
- Remote restart/shutdown options
- Incoming/outgoing calls and channel usage reports
- Integrated voicemail module
- Voicemail Web interface
- Integrated operator panel module
- Extra SugarCRM and Calling Card modules included
- Download section with commonly used accesories
- Embedded help interface
- Instant messaging server (Openfire) integrated
- Multi-lingual support. Languages supported include: English, Spanish, Rusian, Korean, Greek, Chinese, Polish, German, Frensh, Romanian, Slovenian, Portuguese, Danish, Italian.
- Mail server integrated including multi-domain support
- Web based email interface